Privacy Policy

At Nestlink, we take your privacy seriously and value the trust you place in us. This Privacy Policy outlines the personal information we collect, the methods we use to gather it, how we utilize the data, your options regarding information sharing, and how to reach us for any privacy-related inquiries. We also explain the measures we’ve implemented to safeguard your information.

Important: Nestlink never shares or rents your data to third parties.

1. Information We Collect

We may collect your personal information through various channels, such as when you make a purchase or register on our website. The types of data we gather include:

  • Identity & Contact Details: Name, email address, delivery and billing address, purchase history, interactions with our support team, favorite products, and any other information you provide.
  • Transaction Information: Depending on your chosen payment method, we may collect details like the name used for payment, card type, partial card number, or account information.
  • Technical Data: We may log your IP address, browser type and version, time zone, language, operating system, and device type whenever you visit our site.
  • Marketing Preferences: Your communication preferences and consent for receiving promotional materials.

2. Information You Provide

You may share personal information directly with us by making purchases or interacting with our website. This includes your name, email, address, product preferences, reviews, photos, and other content you choose to submit.

3. How We Use Your Information

Your information helps us enhance your shopping experience by:

  • Customizing communication and promotional offers based on your preferences.
  • Accessing your purchase history to assist with inquiries and order tracking.
  • Processing orders, generating invoices, and providing support at every stage of your purchase.

4. Cookies & Analytics

To improve your experience, Nestlink uses cookies and analytics tools such as Google Analytics. Cookies store small bits of information about your visit, enabling us to offer personalized services like:

  • Displaying the website in your preferred language and currency.
  • Retaining your shopping cart items for future visits.

You can opt out of Google Analytics tracking by installing the browser plugin available at: Google Analytics Opt-Out.

5. Email & Text Messaging

By providing your email or phone number, you consent to receive updates about our products. You’ll receive approximately four messages per month, free of charge. To stop receiving these updates, simply email us at [email protected].

6. Data Sharing

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Banks, payment processors, carriers, and distributors who facilitate your transactions.
  • Website & Marketing Partners: Companies like Google that help manage our website and marketing campaigns.
  • Legal Authorities: If required by law or necessary to prevent fraud.

7. Protecting Your Information

We use advanced security measures, including SSL encryption for payment data, to protect your personal information. All payment transactions are securely processed by PayPal, ensuring that no sensitive payment data is stored on our servers.

While we strive to maintain the highest level of security, it’s important to note that no system is entirely foolproof. We continuously update our security protocols to safeguard your data.

8. Data Retention

Your information is retained for as long as necessary to provide our services or as required by law. Even after account closure, we may retain certain data to comply with legal obligations or prevent fraud.

9. Withdrawing Consent

You may withdraw your consent for data processing at any time by contacting us. Please note that withdrawing consent may limit your ability to use certain services. To request a review, update, or deletion of your data, email [email protected].

10. Access & Updates to Your Information

Subject to applicable laws, you may request access to the personal information we hold about you. We may ask for identity verification before processing such requests. Contact us at [email protected] to make any updates or changes.

11. Policy Updates

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page and communicated via email where appropriate. We encourage you to review this page regularly to stay informed about how we protect your information.